Florist Point of Sale Software
Teleflora POS Features for Flower Shops
Take orders, manage deliveries, track inventory, and stay connected to your customers with point of sale tools designed around the way florists work.
From walk-in and wire service orders to floral recipes, customer billing, reporting, and eFlorist website integration, Teleflora POS helps connect the everyday tasks involved in running a flower shop.
One Shop, Many Order Types
Handle in-store, phone, online, pickup, local delivery, and supported wire service orders.
Delivery Tools That Keep Up
Build routes, assign drivers, track delivery status, and capture proof of delivery.
Built to Work With eFlorist
Connect supported products, pricing, web orders, and customer-account workflows.
Easy Florist Order Entry, From Counter to Delivery
Every flower shop takes orders in different ways. Teleflora POS helps your team capture the details that matter, save customer information, and manage different order types without building separate processes for each one.
- Walk-in and carryout: Process counter transactions, including cash-on-delivery options.
- Local delivery and pickup: Enter orders placed in person, by phone, or online.
- Wire in and wire out: Manage Teleflora Dove Network orders and supported third-party wire services.
- Standing orders: Configure recurring customer orders when supported.
- Receipts and confirmations: Print, email, or text order information.
- Customer records: Review past purchases, spending trends, and customer history.
Flower Delivery Management With eDelivery
Organize trips and coordinate drivers using Teleflora's delivery management tools and eDelivery Mobile Management. Staff can track delivery progress, update statuses, and capture records that help answer customer questions.
- Create delivery trips, assign drivers, and map routes.
- Use turn-by-turn directions on supported devices.
- View trip progress and update order status in real time.
- Capture delivery photos and recipient signatures.
- Send supported email or text confirmations.
- Manage delivery blocks by area during busy periods.
- Explore supported third-party delivery options, including Roadie, where available.
Floral Inventory, Recipes, and Design Management
Florists manage finished products and the individual flowers and supplies that go into them. Teleflora POS offers tools to organize floral products, recipes, stock levels, and design assignments.
Product & Inventory Management
- Create custom products, floral recipes, and recipe components.
- Track available component quantities using supported inventory methods.
- Receive low-stock and out-of-stock alerts.
- View images and print product recipes.
- Manage supported eFlorist product availability settings as inventory changes.
Design Management
Assign designers and track design statuses to help organize production when several arrangements and orders are in progress.
Useful for busy days, large order volumes, and shops with multiple designers working at once.
Payment Methods, Contactless Checkout, and Customer Billing
Whether customers shop at the counter or pay a business account invoice, supported Teleflora POS payment tools can help your shop serve different payment preferences.
Flexible Payment Options
- Credit and debit cards
- Cash, check, and cash on delivery
- House accounts and gift cards
- Contactless payments through compatible EMV terminals, including Apple Pay, Google Pay, and Paze where supported
- Supported custom payment methods
Customer Accounts & Invoices
- Create and send account invoices and statements.
- Print or email billing documents.
- Process eligible account payments in-store or online through eFlorist.
- Configure supported fees and billing schedules.
Customer Marketing and Loyalty Tools
Use your shop's customer information to help encourage repeat orders, stay in touch around important occasions, and reward loyal customers.
Customizable Marketing
- Create email, text, and direct-mail campaigns using supported tools.
- Adapt available marketing templates.
- Send holiday, birthday, anniversary, and special-occasion reminders.
- Request customer feedback through available Birdeye Review Manager integration.
Customer Rewards
Recognize repeat customers with a points-based rewards program that allows eligible points to be redeemed toward future purchases.
For additional advertising, reviews, and online visibility programs, explore eFlorist Marketing Packages .
Reporting, Bookkeeping, Timekeeping, and Event Management
From understanding sales performance to coordinating floral events, Teleflora POS includes operational tools to help shop owners keep key information organized.
Sales Reports & Bookkeeping
- Review transaction histories, sales summaries, and customer spending trends.
- Run customizable reports and export available results.
- Use supported accounting connections, including QuickBooks.
- Record employee time punches and support compatible payroll workflows.
Weddings & Special Events
- Create events, consultations, and important tasks.
- Track floral selections, pricing, and consultation details.
- Organize venue and vendor information.
- Configure supported event billing and fees.
Better Together: Teleflora POS + eFlorist Websites
One of the biggest advantages of a connected flower shop is reducing work between your website and your POS. Supported Teleflora POS and eFlorist integration tools help coordinate products, pricing, online orders, customer accounts, and billing.
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A Customer Orders Online
An eligible order is placed through your eFlorist storefront.
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The Order Reaches Your Shop
Supported POS integration helps your team receive and manage the order.
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Your Team Fulfills It
Use the shop's order and delivery workflow to prepare and complete the order.
Supported integrations can also help keep product information and pricing aligned and offer eligible customers online account payment options.
Read More About eFlorist POS Integration or Explore eFlorist Website Features .
Choose the POS Package That Fits Your Shop
Different floral businesses have different needs. A small shop may prioritize everyday order entry and customer payments, while a growing or high-volume operation may need more advanced routing, reporting, accounting, or multi-location features.
Teleflora offers different POS packages, and not all features or third-party integrations are available in every configuration.
Compare Teleflora POS Packages
Florists can also suggest and vote on product improvements through available Teleflora enhancement-request channels.
Frequently Asked Questions About Teleflora POS Features
What types of orders can I take with Teleflora POS?
Depending on the setup, supported order types include walk-in, local delivery, pickup, online, Teleflora Dove Network, and third-party wire service orders.
Can my drivers use mobile delivery tools?
Yes. Teleflora eDelivery Mobile Management supports compatible mobile devices for delivery routing, status updates, customer contact, and proof of delivery.
Can Teleflora POS help manage floral inventory?
Supported features include custom products, arrangement recipes, component-level inventory, low-stock alerts, and product availability controls.
Does Teleflora POS integrate with eFlorist websites?
Yes. Supported integrations help connect online orders, products, pricing, and customer account services between a shop's POS and its eFlorist website.
Are all features available in every POS package?
No. Feature availability depends on the POS package, compatible hardware, integrations, subscriptions, and configuration. Compare current package features or request a demonstration.
See What Teleflora POS Can Do for Your Flower Shop
Tell us how your shop handles orders, deliveries, customer accounts, and online sales. We can help you explore the Teleflora POS solution and features that best fit your operation.
Specific features, payment methods, and integrations may require eligible POS packages, hardware, subscriptions, or setup.