Keep your flower shop on track for the holidays and any time of the year.
Running a successful business can be challenging, especially during the busy holiday season. But keeping your shop running efficiently as possible is vital for success. From the cooler to the doorstep, each step must go smoothly to keep your customers happy and returning.
Keep things moving with the right florist point of sale system. 
Keeping track of orders from the register to the delivery van can be time consuming. Saving valuable time managing deliveries allows you to focus more on your business. That’s why it’s important to select a point of sale solution with comprehensive delivery management features.
Teleflora helps you keep things running smoothly with important delivery features available through our POS systems.
- Quick and easy trip management
- Turn-by-turn directions
- Optimized delivery routes
- Real-time delivery tracking
- Easily contact customers and recipients
- Send customers delivery notifications
Having access to powerful delivery management tools saves you time and money. More importantly, customers can have confidence that you are providing them with quality service.
Create trips and provide drivers optimized delivery routes
Planning trips is the first step in delivery management. Determining orders are ready for delivery and planning efficient routes can take time. Time you could spend focusing on customers.
Assigning delivery statuses is a great way to manage a busy delivery schedule. Select from a list of available statuses or create new ones to meet your shop’s needs. This helps prioritize flower arrangement orders that are upcoming or already ready for delivery.
Delivery areas and zones help optimize trip creation by grouping nearby addresses together. It’s important to regularly review any current delivery areas for necessary service fee and cutoff time changes. It may even be necessary to create new areas to accommodate the increased business. Orders within designated delivery areas can be quickly sorted and selected for trip creation. When creating trips, route optimization features help save drivers time on delivery routes. Print or use mapping applications, such as Google Maps, to provide drivers with turn-by-turn directions. You can even send drivers text messages with links to their route information!
Check delivery statuses online in real time and keep customers updated with eDelivery
When it comes to customer service, communication is key. That’s why it’s important to quickly reach customers and keep them up to date on their orders.
Get access to online order delivery tracking features through Teleflora’s eDelivery Mobile Management web application.
- Receive turn-by-turn directions through major mapping apps, such as Google Maps.
- Quickly contact customers and recipients at the touch of a button using your mobile device’s phone app.
- Update delivery statuses in real time; completed deliveries automatically notify customers and send delivery confirmations to Teleflora.
- Collect signatures and take photos of completed deliveries for viewing online and through your shop’s POS.
Success and Growth with Teleflora
Teleflora is committed to helping grow your business and ensure success with advanced features and floral services. From ordering flowers online to delivery management, we will curate the perfect floral solutions to meet your shop’s needs.
